Can I Charge for Expedited Delivery on Printerval?
Currently, Printerval does not support adding expedited shipping fees after an order has been placed. However, you can handle this situation effectively using the following approaches:
Before the Customer Places an Order
To ensure a smooth checkout experience, consider offering expedited shipping options in advance:
- Set Up Multiple Shipping Methods: When configuring your Shipping Profile, include options such as Standard and Express shipping with corresponding fees. This allows customers to select their preferred shipping method at checkout.
- Create a Separate Listing for Expedited Shipping Fees: If you need more flexibility, you can create a dedicated product listing representing the expedited shipping fee. Customers can add this to their cart alongside their purchase if they wish to upgrade shipping.
After the Order Has Been Placed
Once an order has been submitted and paid for, Printerval does not allow modifications to the selected shipping method. In this case, you have two options:
- Recommend Order Cancellation and Reordering: This ensures the customer can repurchase the item using the correct shipping method and fees applied.
- Offer a Separate Purchase for the Expedited Shipping Fee: If the customer prefers not to cancel, they can buy an additional listing covering the expedited shipping cost. However, before proceeding, confirm with the shipping carrier whether the shipping method can still be upgraded for the existing order.
