Seller Payment Policy

I. Terms of Service

By using Printerval’s services, all sellers agree to adhere to the guidelines outlined in the Terms of Service. These include account management, product content regulations, payment methods, and data privacy policies. Failure to comply may result in corrective actions by Printerval.

For more detailed information, please refer to the Terms of Service.

II. Overview

Printerval facilitates payments for sellers through PingPong and PayPal, providing convenience and flexibility in managing earnings.

We accept various payment methods from buyers, including credit cards, debit cards, PayPal, PingPong, and several other payment partners.

Payments from completed transactions will be credited to the seller’s payment account on Printerval. Payments are processed on the 15th of each month, provided the seller has reached a minimum threshold of $20.

Note:

– Printerval only supports payments for orders that have been completed for at least 30 days from the date they are marked as successfully delivered, ensuring transparency and minimizing the risk of returns.

– Payment services are available only to sellers aged 18 and above.

– Currently, payment services are accessible in select markets, including the United Kingdom, Australia, the United States, Canada, France, Germany, Spain, Portugal, Italy, Japan, and Vietnam.

Printerval is committed to providing a secure, transparent, and efficient payment system while reserving the right to adjust or update the payment policy to comply with legal regulations and optimize services for the seller community.

III. Third-party services

To provide efficient and secure payment services for sellers, Printerval collaborates with third-party service providers such as PayPal and PingPong. These partners support card processing, disbursement, currency conversion, identity verification, fraud analysis, and regulatory compliance.

Depending on the seller’s country, the payment service provider and processing time may vary to ensure smooth transactions.

Printerval may share your personal or transaction information with third-party service providers for payment processing and legal compliance purposes.

In cases where Printerval receives notice that your store’s content or activities violate a third-party service provider’s terms, we reserve the right to take necessary actions.
These may include canceling transactions, disabling product listings, suspending or terminating your selling privileges, or temporarily disabling certain payment methods.

IV. Printerval’s Rights and Responsibilities

Printerval is committed to providing secure and efficient payment services for sellers while reserving certain rights and fulfilling key responsibilities as follows:

1. Payment Management and Processing
   

Printerval manages payment processing for sellers through trusted partners such as PingPong and PayPal. We support various payment methods and credit earnings from completed orders, with disbursements made on the 15th of each month when the seller meets the minimum payout threshold of $20.

2. Transaction Security and Data Protection
   

Printerval is dedicated to safeguarding sellers’ payment information and transactions by implementing advanced technical measures and strict procedures to prevent fraud, protect personal data, and ensure compliance with data security regulations.

3. Service Suspension or Termination
   

Printerval reserves the right to suspend or terminate sellers’ access to payment services if violations of Printerval’s policies, third-party service agreements, or applicable legal regulations are detected. Actions may include canceling transactions, disabling product listings, restricting payment methods, or terminating selling privileges.

4. Policy Updates and Adjustments
   

To ensure that services remain aligned with market changes and legal requirements, Printerval reserves the right to adjust or update its payment policies. Sellers will be notified of any significant changes related to payment services.

5. Transaction Review Process
   

Printerval has the right to review, hold, or cancel transactions in cases where fraud, unauthorized activity, or policy violations are suspected to maintain transparency and platform integrity.

6. Compliance with Regulations and Service Agreements
   

Sellers are responsible for complying with Printerval’s payment policies, third-party service agreements, and relevant legal requirements.

V. Seller Rights and Responsibilities

Sellers on Printerval must comply with the following guidelines to ensure safe, transparent, and efficient transactions:

1. Account Information

• Sellers are responsible for providing accurate and complete personal and payment account information during registration.
  
• Notify Printerval promptly of any changes to account information to avoid payment interruptions.
  
• Ensure that the linked payment account is valid and under the seller’s ownership.
  

2. Sales Transaction Management

• Manage orders from receipt to the successful completion of delivery.
  
• Ensure product quality and on-time delivery to enhance the customer experience.
  
• Cooperate with Printerval to handle customer complaints or disputes in a transparent and prompt manner.
  

3. Payments and Fees

• Sellers agree to pay applicable service fees as stipulated by Printerval.
  
• Comply with tax reporting and payment requirements in their operating country.
  
• Carefully review payment transactions to identify errors and report them promptly.
  

4. Use of Payment Services

• Sellers are only permitted to use Printerval Payments for transactions conducted on the Printerval platform.
  
• Payment services must not be used for unauthorized purposes or unrelated sales activities.
  

5. Information Security

• Protecting login credentials and customer data is the seller’s responsibility.
  
• Do not share login information and take responsibility for all activities conducted under their account.
  

6. Notifications

• Printerval will inform sellers of each transaction or important updates related to Printerval Payments via email or system notices.
  
• Sellers must regularly check notifications to avoid missing critical information.
  

7. Refunds and Disputes

• Sellers are responsible for processing refunds for valid customer requests.
  
• Comply with Printerval’s refund procedures and deadlines.
  
• In case of disputes, sellers must cooperate with Printerval and accept the platform’s final decision.
  
  

VI. Authorization for Payment Collection and Processing

Sellers authorize Printerval to collect, hold, and process payments from customers, including order value, shipping fees, and taxes. Printerval is authorized to:

1. Payment Collection and Processing: Deduct service fees before transferring funds to the seller.
   
2. Refund Management: Process refunds in accordance with the platform’s policies.
   
3. Protect Seller Rights: When customers make payments through Printerval, their payment obligation to the seller is considered fulfilled. This minimizes risks for sellers, such as non-payment or payment disputes. Printerval will assist in resolving payment-related issues when necessary.
   
4. Legal Compliance: Ensure payment processes are secure and comply with legal regulations.
   

This provision ensures that Printerval can streamline payment processes, providing sellers with a secure and reliable payment experience.

VIII. Payment Processing Fee

1.  Overview:
   
   Printerval applies a Payment Processing Fee for each transaction processed on the platform. The fee is calculated based on the total order value, including shipping and taxes.
   

• Processing fees are deducted directly from the payment amount.

• If a seller issues refunds, fees are recalculated based on the adjusted sale value.
  

2. Currency Conversion:
   

Printerval converts proceeds to the seller’s payment account currency if different. A conversion fee applies and will be deducted before payment is finalized.

IX. Termination

Sellers may terminate their participation in Printerval’s payment system at any time by updating account settings or submitting an official notice. Upon confirmation, all undisputed balances will be disbursed.

Printerval also reserves the right to suspend or terminate payment services for sellers in the following cases:

1. Violations of Printerval’s policies
2. Abnormal transaction activities
3. Requests from legal authorities