Seller Ranking System and Benefits

I. Purpose

1. Enhance product and service quality:

• Encourage sellers to improve product and service quality, thus enhancing the customer experience.

2. Foster transparency and build trust with customers:

• Help sellers more easily access potential customers, increase sales opportunities, and optimize business performance.

3. Recognize and encourage seller contributions:

• Motivate sellers to grow sustainably and foster healthy competition within the seller community.
  
  

II. Criteria & Tiers

III. Benefits

1. Increased Visibility & Search Ranking

Sellers with higher rankings will be prioritized in search results, helping their stores attract more customers.

2. Build Reputation & Trustworthiness

The seller ranking helps customers identify high-quality stores, increasing the likelihood of a purchase.

3. Opportunity for Printerval Promotion

Sellers may have their stores featured in marketing campaigns, emails, and media posts, offering greater exposure to potential customers.

4. Review and Support for Unfair Ratings

Printerval does not offer complete protection from negative reviews but will review cases of policy violations to ensure fairness for sellers.

5. Priority Support from the Printerval Team

Sellers at higher tiers may receive faster support for issues related to payments, orders, or disputes.

6. Boost Sales & Collaboration Opportunities

With a higher ranking, sellers may have the chance to participate in special events and collaboration programs from Printerval when appropriate.

These benefits will help you attract more customers, increase traffic to your store, and boost your sales growth.

IV. Evaluation Cycle & Process

1. Evaluation Cycle
   
   The evaluation will be conducted every 3 months, starting from the first day of the 1st month and ending on the last day of the 3rd month.
   
   
2. Evaluation Process
   

• Comparison & Assessment:
  Evaluate and compare the collected data with the assessment criteria to determine the store’s compliance level.
  
• Collect Performance Data:
  Gather data on the store’s performance based on the published criteria.
  
• Notification of Results:
  The evaluation results will be communicated via email and shown as notifications within the Printerval system.
  
• Recognition & “Verified” Label:
  Stores that meet the criteria will be awarded “Verified” and “Star” badges, displayed on store and product pages to enhance trust and attract more customers.
  
  3. Badge Receipt Process
  
  We will update your Sales Performance Overview every month on the criteria to achieve the Potential, Verified, and Outstanding labels. This will include sales volume, order processing speed, response rate, on-time delivery, and customer feedback ratings.
  
  

V. Condition for removal or suspension of badge

Before your label is removed or suspended, you will receive a notification via email or message/notification from the Printerval system.

Conditions for Removal or Suspension of Seller Labels on Printerval:

1. Failure to Meet Criteria:
   The seller fails to maintain or meet the required criteria set for sellers, including but not limited to response rate, on-time delivery rate, and customer reviews.
2. Violation of Printerval Policies:
   Engaging in actions that violate Printerval’s policies related to sales, products, or services.
3. Violation of Copyright or Sale of Prohibited Goods:
   Selling products that violate copyrights, contain inappropriate content, or are legally prohibited.
   
   

If you have any questions or complaints, please contact our Printerval Support team.