Shopping on Printerval

Why do ads appear after I place an order?

Are these offers reliable?

Yes , these are real offers valid from trusted brands , which are offered to you to thank you for your purchases from the independent artists of the marketplace. 

You can find out more about the ones that interest you by clicking on them.

Will I be entitled to other offers on my next order? What will be the next offers?

Yes , you will be offered other offers the next time you purchase work on Printerval.

These offers vary according to availability. 

Will my data be resold?

No. Instead, Printerval shares data with various service providers for the purposes of providing such services to Printerval, in accordance with our Privacy Policy.

Can I buy works in digital format?

Yes, the file is attached to your order at check-out.

Can I customize a design?

You fell in love with a design but would like the artist who created it to make some changes? Of the kind :

• change a message or add one;
• change colors;
• change the size or location of the design on a specific product.

The works available on the Printerval marketplace are the exclusive property of the independent artists who create and publish them. They decide what products, sizes, and colors are available for sale in their Printerval store.

You can always contact them directly via Printerval Email, our internal messaging system, if they have activated this function, or via their social networks to let them know your wishes. 

Why are the price differences between similar products on Printerval?

Each independent artist freely sets the selling price of the products in his shop . This is why prices may vary from one design to another for the same type of product. Added to this are taxes and shipping costs, which also vary according to several factors. 

With this approach, artists keep maximum control over their margin and you actively support their creativity through your purchases. 

How does the Printerval account improve the search experience?

Admittedly, we are not very objective, but still… the Printerval account only has advantages! We can only recommend that you create your own .

You’ll enjoy a much better search experience:

• Your home page will be full of content selected for your beautiful eyes! 
• You will be able to add your favorites to your favorites and favorites lists . In addition, it will help us improve our recommendations. 
• You will be reminded of the content you have recently viewed, so that you can add them to your favorites if they still make you fall in love.
• Your cart will be saved to give you time to think about other products you would like to add.

To sum up, the Printerval account does the hard work. All you have to do is sit quietly on your sofa to admire the result and make your choice. 

How do I view my order history?

By creating an account on Printerval (it’s free!), you ensure that you keep track of all your orders. You can view them on the Track Your Order page . You will find lots of useful information here:

• Order number
• Date of purchase
• Amount and delivery address

By clicking on the order that interests you, you will obtain even more precise information:

• The different products that make up your order
• The status of each item ordered
• And even the info of the artists!

If you don’t already have a Printerval account, you can still find your order information. All you need is the email address used during purchase and your order number. This order number is listed at the top of your order confirmation email.

If you can’t get your hands on your confirmation email, call our awesome customer service, they’ll come to the rescue right away.